Privacy Policy
Effective January 1, 2026
J&D Fayetteville Concrete and Masonry, fayettevilleconcreteandmasonry.com, info@fayettevilleconcreteandmasonry.com
What this policy covers
This policy explains what information J&D Fayetteville Concrete and Masonry collects through this website, how we use it, how long we keep it and what you can ask us to do with it. It applies to every page of the site, from the home page to our service and city pages.
We're a masonry contractor in Fayetteville, NC, and we use this site to answer questions and set up estimates. You can read more about who we are on our About page. This policy covers the website only. It doesn't cover what you tell our crew in person or over the phone, though we handle that information with the same care.
Information you give us
When you fill out our contact form or reach out to us, we collect what you choose to send. That usually means your name, phone number, email address, the address or city of the job, and a description of the work you need.
Our contact form is run by an outside form service, so the details you type into it are collected and stored by that service and then passed to us. That service handles your information under its own privacy policy.
If you call us at (910) 302-3425, we may note your name, number and what you need so we can follow up on your estimate.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit. That can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your IP address.
We may use analytics tools to see which pages people read and where they get stuck, so we can make the site more useful. These tools report patterns across visitors and aren't used to identify you by name.
Cookies are small files your browser stores so a site can remember things between visits or count visitors. Our site and the tools it relies on may set cookies for those purposes. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you send us to answer your question, schedule an on-site estimate, prepare a quote and do the work you hire us for. We may also use it to follow up about a job we've done for you.
We use technical and analytics information to keep the site running, fix problems and understand which pages help homeowners find what they need.
We don't sell your personal information, and we don't share it with other companies for their own marketing. We share it only with services that help us run the site and our business, such as the form service and website host, or when the law requires us to.
How long we keep it
We keep the information you send us for as long as we need it to answer you, finish your job and keep ordinary business, tax and warranty records. When we no longer need it, we delete it or keep it in a form that no longer identifies you.
Analytics information is usually kept in summary form, and outside services keep their own records under their own policies.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep something for a legal or business record, and if so we'll tell you why.
You can also ask us to stop contacting you at any time. Depending on where you live, you may have other rights under your state's privacy laws, and we'll honor any request those laws give you.
Children's privacy
This site is meant for adults planning work on their homes and property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How we protect your information
We take reasonable steps to keep your information safe and limit who on our team can see it. No website or online service can promise perfect security, so please don't send payment card numbers or other sensitive details through the contact form.
Changes to this policy
We may update this policy when our site or the tools we use change. The current version will always be on this page, and if you keep using the site after a change, the updated policy applies.
How to raise a privacy concern
If you have a question about this policy or want to make a request about your information, reach us through our contact page or call (910) 302-3425. Tell us what you need, and we'll respond within 1 business day.
We may ask you to confirm a few details before we act on a request, so we know we're dealing with the right person.